Ground rules for using Chitworks.

Effective July 30, 2026.

Accounts and organizations

You must provide accurate account information, protect your credentials, and use Chitworks only for organizations you are authorized to represent. Organization owners and admins are responsible for team access, technician phone numbers, submitted property information, and activity performed through their accounts.

Acceptable use

Do not use Chitworks unlawfully; submit content you do not have the right to use; send abusive, deceptive, or unsolicited messages; attempt to access another customer's records; probe or disrupt the service; bypass access controls; or use the product in a way that harms people, property, or systems.

Customer content

Customers retain their rights in organization records, maintenance messages, photographs, attachments, and other submitted content. You give Chitworks permission to host, process, transmit, back up, and display that content as needed to provide and secure the service. Customers are responsible for the accuracy, legality, and appropriateness of what their users submit.

Technician messaging

An organization must have authority to register technician phone numbers and obtain consent before enabling operational text messages. Chitworks messaging is transactional and operational, not promotional. Messages may include technician-access confirmations, work-submission acknowledgements, account notices, and support responses; frequency varies with activity. Message and data rates may apply. Recipients can reply STOP to stop recurring operational texts or HELP for help.

Consent and carrier requirements

Customers are responsible for providing clear disclosures, obtaining and documenting any required consent, and honoring opt-out requests for their personnel. Consent to receive Chitworks operational messages is not a condition of purchase. Customers must not use Chitworks to send spam, marketing messages without the required consent, or messages prohibited by carrier rules or applicable law.

Access administration

Organization owners and administrators control membership, roles, technician texting access, and facility structure. They must promptly disable access that is no longer authorized and review property, location, equipment, and team information for accuracy.

Operational decisions

Chitworks helps preserve and organize maintenance evidence but does not replace qualified professional judgment, inspections, safety procedures, emergency systems, or legally required records. Customers remain responsible for decisions affecting people, buildings, equipment, compliance, and safety.

Availability and account action

We may update, suspend, restrict, or discontinue parts of the website or product. We may disable access for security threats, unlawful activity, material misuse, or violation of these terms. Services are provided as available and without warranties to the extent permitted by law.

Intellectual property

Chitworks and its software, branding, and documentation are protected by applicable intellectual-property laws. Except for the limited right to use the service under these terms, Chitworks retains all rights in the service.

Disclaimers and limits

To the extent permitted by law, Chitworks is provided on an as-available basis without warranties of any kind. Chitworks is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service. Nothing in these terms limits liability that cannot legally be limited.

Data export and deletion

Removing an individual login may not remove organization-owned operational history. Requests may be limited where retention is reasonably needed for security, backups, disputes, legal obligations, or an organization's legitimate recordkeeping.

Changes and contact

These terms may be updated as Chitworks adds features or changes its operations. Material changes will be communicated through the website, portal, or account contact information as appropriate. Questions about these terms may be sent toinfo@chitworks.com.